Privacy is important. 

Please read the following privacy policy which details how we collate and handle the information you provide to us. Whilst we use cookies on our site we nevertheless recommend that you install a cookie browser plugin for example Ghostery and please remember to keep your software up to date. 

Cookies Used

Google Analytics _ga _gat _gid These cookies are used to collect information about how you use our website. We use the information to assist us in improving the sites function and performance. The information collected is anonymous and can not identify you personally. For more information please click here Google Privacy Policy. 

We may collect your personal information through some of the following ways:

1. Signing up to our newsletter

2. Visiting the website

3. When you contact us by telephone or email to make an enquiry.

4. When completing any forms for transaction, employment or other purposes.

We confirm that any personal information which you provide to us will be held securely. We will use and process your personal information in accordance with the Data Protection Act 1998, as amended from time to time, as well as any other relevant data protection or privacy legislation. The types of uses we will make of your personal information shall include the following: 

1. Details of transactions you make with us (whether via phone or via the Website)

2. Details of your visits to the Website.

3. Details of which electronic mailers you open.

4. Details of when you contact us by email, post or telephone. Please note that we may keep a record of that correspondence.

5. Any other information from which we can identify you (or which is available on public registers).

What do we use your personal information for?

We will treat all your personal information as private and confidential (although we reserve the right to disclose this information in certain circumstances, as set out below).

We confirm that any personal information which you provide to us will be held securely. We will use and process your personal information in accordance with the Data Protection Act 1998, as amended from time to time, as well as any other relevant data protection or privacy legislation. The types of uses we will make of your personal information shall include the following:

1. Process any orders that you make via the Website, (please note that your details may need to be passed to a third party in order for them to supply or deliver the product or service that you ordered and we may retain your details for a reasonable period of time after you have completed the transaction in order to fulfil any contractual obligations such as refunds, guarantees etc).

2. Process payments and prevent fraudulent transactions (we may retain your details for these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions).

3. With your consent, retain your personal information, preferences and details of your transactions in order to keep you informed by email, post, mobile messaging, telephone and/or through other digital means including social media platforms, about the products and services offered by us, as well as recommending those which we feel will be of particular interest to you. Please note that this may involve passing your details to carefully selected third parties who will hold and process information for the purposes of sending our communications only.

4. Improve the content and appearance of the Website, to ensure that content is presented in the most effective manner for you.

5. Assess and process your job application (we may retain a record of your information for a reasonable period of time following the end of our recruitment selection process for administration purposes).

6. Carry out assessment and analysis (for example market, customer and product analysis) to enable us to review, develop and improve the products or services which we offer.

7. Comply with our legal obligations

8. Enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of our business, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

9. As mentioned above, we may also disclose your personal information to carefully-selected and monitored third parties who are engaged to help us run, manage and improve the quality of the products and services that we offer, as well as for marketing and fraud and credit checking purposes. We require all the third parties that we interact with to treat your personal information as carefully and confidentially as we do.

You agree that you do not object to us using your personal information for any of the purposes outlined in this privacy policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.